Spotify Web Player Won’t Play: A Comprehensive Guide To Resolve

Spotify Web Player Won’t Play: A Comprehensive Guide To Resolve


Spotify is one of the leading platforms for streaming your favorite music on the device. But unfortunately, several Windows users are experiencing Spotify web player is not working error whenever they try to install the latest version. When this issue appears, a notification appears and it states that the “Spotify web player won’t play”.

This situation mostly occurs when there is a problem with your internet connectivity. Some of the affected users have come across this error after downloading the latest version of the Spotify. While attempting to install it on their devices, they are getting stuck with the Spotify web player error notification.

Sometimes, removing some specific programs leaves behind traces of their files. This can often conflict with the installation process of Spotify. As a result, you may find the “web player not working” error message.

If you are seeing this error and want to know some effective ways to get rid of this, then you can go through this article. By applying them hopefully, you can easily deal with this matter and make your web player work again.

Know the Annoying Factors that are Responsible for the Spotify Web Player Won’t Play

There can be various factors due to which the Spotify web player won’t play error appears on your device.

  • Sometimes, the Firewall restricts access to the Spotify Server. As a result, you may observe that the Spotify web player won’t play anymore.
  • This situation can appear if the cache within the browser, where the Spotify web player invokes, gets corrupted.
  • If the browser is not upgraded, then you can come across this error notification. 
  • Also, if your device has been infected by critical virus or malware, then such kind of error can take place.
  • Third-party security software can also restrict the installation process of Spotify and generate this error notification.

Get Rid of the Spotify Web Player Won’t Play Issue Instantly

Here, you will find some of the effective solutions to get rid of this situation. So, let’s proceed with the fixes.

Fix 1: Review the Network Connection

Most of the time, users can face Spotify error due to a poor internet connection. So, if you are connected with a weak and unstable WiFi or Ethernet network, then there is a possibility to experience this Spotify error.

Therefore, before proceeding with any other technical method, you can review the network connection by following the steps underneath.

Step 1: At first, press the Power button that is located on the back of the router. Once the device turns off, remove the power cable for the power outlet and unplug the Ethernet cable from the router.

Step 2: Wait for a while. After that, place the LAN cable back to its proper location. Now, connect the power wire into the electric outlet.

Step 3: Thereafter, turn on the router device and verify whether the ‘Network’ LED is lit. Lastly, attempt to access the web player of Spotify and check if the glitch has been removed.

Fix 2: Disable the Windows Defender Firewall

The built-in Firewall within the Windows Operating System can restrict a website, which appears to be dangerous for the device.

Therefore, due to any internal bugs and glitches, the Windows Firewall can block the Spotify Web Player. 

Hence, to get rid of this situation, you can disable the Windows Firewall temporarily. But, if you don’t know how to disable the Windows Firewall, then you can follow these steps.

Step 1: 

Primarily, locate the Windows key and press it along with the R key. This action will invoke the Run dialog box, which is located at the lower left bottom of the screen. Once the new Run window opens, write “Control” and hit the ‘Enter’ button. 

Step 2: 

Now, choose the top search result corresponding to the Control Panel feature. Once the Control Panel window opens, you will be presented with various settings categories. 

Step 3: 

Out of those settings, you need to locate the “Network and Internet” category. So, right-click on it and a new page will invoke several options to choose from.

Step 4: 

Now, choose the “Network and Sharing Center” option. Afterward, go to the left pane and select the tab named Windows Defender Firewall.

Step 5: 

In the Windows Defender Firewall window, you will find the link for “Help protect your computer with Windows Defender Firewall”. Now, click on this option and select “Turn Windows Defender Firewall on or off” link from the queue window.

Step 6: 

Afterward, navigate to Customize Settings and select the “Turn off Windows Defender Firewall (not recommended)” option. You will find this option under both ‘Private network settings’ and ‘Public network settings’, which you have to disable. 

Step 7: 

Once you are done with all the above steps, hit the Apply button from the appeared menu. Post that, press the OK button to confirm the process.

In case, if the Spotify web player not working even after disabling the Firewall, you can proceed with the next fix.

Fix 3: Remove the Browser Cache

At times, some of the content within the browser cache memory gets corrupted due to internal glitches. In such situations, the installation process can remain incomplete and result in Spotify web player not working error. 

To overcome this situation, you need to remove the browser cache by going through the steps underneath.

  • Primarily, invoke the Google Chrome browser on your device. Then, navigate to the top-right edge of the window and hit the three vertical dots. It will launch the main menu for the browser along with a drop-down list.
  • Afterward, navigate to the More Tools option and release the submenu. From the submenu, locate the option “Clear browsing data” option. Once you find it, click on it.
  • As soon as you choose the option, a new popup window with the name ‘Clear browsing data’ will appear on the display screen.
  • Under the new window, choose the Time Range’ as ‘All time’ from the appeared menu. Next, place a tick mark in the following options: “Cookies and other site data”, “Browsing history”, “Cached images and files”.
  • After clicking these checkboxes, click on the “Clear Cache” option from the queue window. This will remove all the content within the Chrome browser cache memory.
  • Finally, close all the windows and then open the Google Chrome browser to access the Spotify web player. Then check whether the issue gets eliminated or not.

These are the steps with which you can remove the browser cache. We hope, after removing the browser cache, the error will be gone.

Fix 4: Update the Browser

After performing the above methods, if the issue still appears, you can resolve it by updating the browser. 

To update the browser, you have to follow the undermentioned steps:

Step 1: At first, turn on your device, then find the Google Chrome icon and tap on it. Once the web browser opens, navigate to the URL bar present at the top of the window. Afterward, enter the following address “chrome://settings” and hit the Enter key.

Step 2: It will invoke a  new Settings window, where you can click on the three horizontal lines. Now, from the pane that invokes, navigate to the About Chrome link. Once you find it, tap on it and a page with ‘About Chrome’ will come up on the screen.

Step 3: Once the new page opens, the web browser will begin searching for the updates. If updates are available, the update will be downloaded and installed on your device automatically.

When the process is over, you have to restart your device. Once your device reboots, review whether the Spotify web player issue gets eradicated

Concluding Notes…

On the whole, these are some of the best procedures to resolve the Spotify web player won’t play error. If you want to know more about this Spotify issue, then post your queries in the comment section below.

Moreover, you can also get in touch with an expert technician for further assistance.

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