Recently, a lot of people have reported that their internet is not working even after their device is connected to the Wi-Fi. This situation can occur due to certain technical complications within the internet connection. Some of the other related factors including outdated network adapter driver, third-party security suite interference, certain flaws with the DNS service. To resolve the Wi-Fi connected no internet issue, all you need to follow the instructions given below.
What to Do When your Device Connected to Wi-Fi But No Internet?
Even after connected to a Wi-Fi network, if you find no internet access, then reboot your PC as well as the router and modem. Rebooting can resolve multiple internal bugs and glitches. After rebooting these devices, if you are still unable to access the internet, then follow the under mentioned instructions to resolve the problem.
Be Sure you Connect to the Right Wireless Network
Initially, you need to be sure that you connect your device to the particular network which belongs to you. Therefore, head over to the “Settings” and scroll down to choose the “Wi-Fi Settings”. Here, attempt to review the wireless network name and ensure that you connect to the accurate network.
On the other and, if you use VPN service on your device, then attempt to use any other VPN server or disconnect the VPN service from your device to check if it helps.
Re-check the Login Credentials
Sometimes, due to certain technical complications, some OS does not warn you if you enter the incorrect login credentials. In that case, your device might show the Wi-Fi connection but no internet access is available. Therefore, make sure that you enter the correct login credentials.
Run Certain Commands
There are a few commands that might help ypu to resolve the internet connection error. To do the task, follow these instructions in the given order.
Step 1: On the Windows-based device, press the combination of the Windows logo + R key to launch the Run window. Once the Run dialogue box pops up on the screen, write “cmd” and hit the Enter key.
Step 2: From the result-oriented window, choose the “Command Prompt and hit the option titled “Run as Administrator”. This will invoke the “Command Prompt” in Admin Mode. After the Command Prompt appears with administrator privileges, enter the following commands. netsh winsock reset/ netsh int ip reset/ ipconfig /release/ ipconfig /renew/ ipconfig /flushdns.
Step 3: Be sure you hit the Enter key after entering each command. Further, reboot the device to save the new changes.
Run the Windows Network Troubleshooter
The Windows Network Troubleshooter is a built-in utility comes up with each Windows Operating System. This troubleshooter not only determines the network-related glitches but also repairs the internal problems. To run the Windows Network Troubleshooter, check out the undermentioned instructions.
- Hit the “Start” icon to initiate the Start menu.
- On the search field, write the “Network Troubleshooter” and hit the “OK” button.
- In the next window, locate and select the “Identify and Repair Network Connections” option.
- From the result-oriented window, tap on the “Windows Network Troubleshooter”.
- The Wizard will prompt you certain steps to fix the connection error.
When you are done with these instructions, reboot the device to let the new change take effect.
Install the Latest Version of Network Adapter Driver
If your device connected no internet, then it might be triggered by an outdated or missing network driver. In such situations, check for the network adapter driver update and install it on the device. To update the network adapter driver to its latest version, follow these instructions.
- On the Run dialogue box, type “devmgmt.msc” and hit the Enter button.
- Hit the top search result and get access to the “Device Manager” window,
- Under the “Device Manager” window, locate and select the “Network adapters”.
- From the result-oriented window, tap on the “Network Adapter” button and hit the “Update Driver”.
- Alow the device search for the latest network adapter driver by tapping on the “Search automatically for updated driver software” button.
- Follow the on-screen instructions to finish the installation process.
Check the Third-Party Antivirus Suite
Third-party antivirus suite tends to conflict with the device and also interface with the network connection. Therefore, if you have this suite installed on your device, then try to disable certain features as well as the security suite.
Instructions for Disabling Security Suite:
- Navigate to the Windows Taskbar and look for the Antivirus icon.
- Once it is located, proceed to right-tap on it and hit the Shield Control.
- Select any of the following options: Turn off for 10 minutes or 1 hour or unless PC restart or permanently.
- Save the changes by tapping the “Apply” button “OK” button.
After disabling the third-party security suite, if you are still unable to avail of the internet connection, then we suggest you uninstall the particular application from your device.
Instructions for Removing Security Suite:
- Initiate the Run window and type “Control” inside it.
- From the resulting menu, choose the “Control Panel” and invoke the window.
- After accessing the Control Panel window, scroll through the available option to open the “Programs” section.
- Now, tap on the “Uninstall a Program” option and hit the third-party security suite that you need to remove from your device.
- From the appeared menu, select the “Uninstall” button and hit the “Yes” button.
After removing the security suite, reboot the device and save the new modifications on the device.
Modify the DNS
If none of the above-mentioned methods works, then modifying the DNS server can be the last resort for you. To proceed with this task, locate and select the “Network Connection” icon that is present at the bottom right corner. Now, hit the “Open Network and Sharing Center” option and initiate the menu.
In the next screen, head over to the “Change adapter settings” and proceed to right tap on the wireless adapter. Tap on the “Properties” icon to open the Properties window. Further, choose the “Internet Protocol Version 4 (TCP/IPv4)” button and hit the “Properties” button again.
Furthermore, select the “Obtain an IP address automatically” option and try to access the internet. If you are still unable to access the internet, then hit the “Use the following DNS server addresses” button and enter the following address in the text box.
- Preferred DNS server: 220.127.116.11
- Alternate DNS server: 18.104.22.168
Frequently Asked Questions:
Why Certain applications are Not Working on Mobile Data?
To get back the device to its normal state, attempt to remove the Google Play Service Application from the device. To do so, head over to the “Settings” and hit the “Apps or Application Manager”. Initiate the Google Play Services and hit the “Clear Cache button. Follow further instructions to complete the process.
How do I Connect my Phone to the Internet?
Hit the “Menu” button and initiate the “Settings”. Choose “Wireless & Networks” and tap on the Wi-Fi Settings”. After accessing the Wi-Fi Settings, hit the “Wi-Fi” check to enable wireless Internet functionality. Select your preferred network and make the connection correctly.