Touchpads or trackpads are an integral part of every laptop. These are pressure sensitive rectangular areas present on laptops below the keypad. Their functions are similar to the mouse for the desktop. Touchpads are used to navigate through the screen and select desired options on ASUS devices. However, there are situations when the touchpad can become unresponsive.
Working on a laptop becomes tough when its touchpad stops working. There can be various reasons for your touchpad to become non-functional on the laptop. The touchpad may stop working if the drivers are damaged. Sometimes, it can be disabled by the Operating System or manually by the physical switch. If you have any incorrect touchpad settings on your device, it can also be the reason why ASUS touchpad not working.
ASUS laptop users have widely reported that their touchpads stop working frequently. Although the manufacturers have assured to improve the functionality of their touchpads. But, in this post, we will discuss how you can deal with this trackpad issue.
How to Fix ASUS Touchpad Not Working Error?
Non-functional touchpads are not hard to fix. You don’t need to approach a certified technician to make your touchpad work every time. Here, we have provided you with some preliminary fixes to make your trackpad work. However, before proceeding with the fixes, we will suggest connecting an external mouse for your convenience and ease.
1. Make Sure ASUS Touchpad is Enabled
Before you go ahead for other solutions, the first thing you should check is whether the touchpad is enabled. To enable the touchpad, follow these steps;
- From the Settings option, select ‘Devices’.
- Click Touchpad and then choose ‘Additional Settings’.
- Check the ‘Enable Touchpad’ option.
- Click OK.
2. Use Windows Hardware and Device Troubleshooter
Windows Troubleshooter wizard in your device is a crucial tool that can help with your touchpad issues.
- First open Start button. Locate ‘control panel’ in the search bar.
- Now, choose the Control Panel option from the list of results.
- Go to ‘System and Security’ and select ‘Security and Maintenance’.
- From the options, choose ‘Troubleshooting’. Under the ‘Hardware and Sound’ section, select ‘Configure the Device’.
- The Troubleshooting Wizard will now come up on your screen.
Allow the wizard to scan your entire system and follow the consequent instructions to provide fixes on your system’s trackpad issues.
3. Reinstall Touchpad Drivers
Sometimes, a faulty mouse driver can be the reason why your touchpad isn’t working. In that case, you need to reinstall the original touchpad drivers on your ASUS device. Follow these instructions to reinstall the touchpad driver:
- First, right-click on Start and then select Control Panel.
- From the Control Panel window, choose ‘Device Manager’.
- In Device Manager, go to ‘Mice and Other Pointing Devices’ and then choose your touchpad.
- Now, right-click on your touchpad and select ‘Update Driver Software’.
- Your System will try to look for updates over the Internet. If it finds anything, then it will automatically update the driver software.
In case, your device cannot find updates, you have to look for driver updates manually. For this, you need to go through the following steps:
- Go to the official website of ASUS and try to look for Driver software updates in the Download section.
- Download the particular driver software meant for your device.
- Install it on your device.
If the new driver software doesn’t work, you will have to uninstall the old driver and reinstall the fresh one.
4. Go for Hard Reset
Hard reset is the process of clearing driver configurations. So, your device will reload all the necessary information from the driver software on your Operating System. This can potentially solve the issue with your touchpad. To perform a hard reset on your laptop, go through the following steps:
- At first, switch off your laptop.
- Remove any cable connector, printers and USB peripherals from the laptop.
- Unplug the AC adapter. Remove the battery from the laptop.
- To drain away from the residual charge from the capacitors, press and hold the Power button for about 10 seconds.
- Insert the battery back into the laptop and do the same for the AC adapter. But, don’t connect any other external drive or peripheral devices to the laptop.
- Switch on the laptop. Choose ‘Start Window Normally’ from the startup menu and enter OK.
- Slowly connect all external and peripheral devices back to the device. Now, run the Windows Update on the device to obtain all the driver updates.
ASUS touchpad not working issue is quite common and faced by many users. It is not that much of a complex issue and you can easily solve it on your own. However, if you fail to make your touchpad work after following these solutions mentioned above, you can contact a professional and get it repaired.