Apple ID is basically your username for accessing Apple features like App Store, iTunes, iCloud, and many more. If you can’t log into your account, you will get an error message saying that “Your Apple ID is locked or disabled”.
There are a number of reasons for this issue. In most cases, you may have forgotten your password and tried to enter the wrong password several times. As a result, you can come across this error message.
Afterward, you will not be able to log into your account even if you insert the right password. This is because the number of attempts is limited to three times a day.
Locking an account can also be the result of an attack on your account. When the user tries to log in by putting a random password, then Apple detects this threat and keep the Apple ID secure. They block the account and display a warning message with a locked account.
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Step-By-Step Instructions to Fix Apple ID Locked or Disabled Issue
Thus, if you want to know how to fix Apple ID locked or disabled problems on the system then go through the following section carefully. Here, you can easily get rid of this problem by performing these steps as instructed below.
At first, you need to launch a Web Browser. In the web browser, you have to go to the Apple ID account page.
When the Apple ID account page window opens, you need to select the Forget Apple ID or Password? link which is present at the bottom.
In the next window, you need to put your Apple account details in the required field and then click the Continue button. After that, you have to select the Reset your password option and then choose the Continue option.
From the next window, you will see three options present there to unlock your Apple ID.
- To answer the security questions, select “Answer security questions” and follow the remaining steps.
- Alternatively, you can get an email instead, select “Get an email.” To reset the password, Apple will either send a special link or code to help you reset your password. Make sure that you do not forget your email’s password as well.
- If asked for a Recovery Key, then you can use the steps for two-step verification or two-factor authentication instead. Where you can choose the trusted device to get a verification code.
After choosing any options, you can see the Reset Password page will open. On that page, you need to enter the New Password that you want in the New Password box. Next, put the same password in the Confirm Password box. Thereafter click on the Reset password button to reset your Apple password. Hopefully, this will help you to resolve the issue.
To summarize, the above steps should definitely help you to get rid of the Apple ID locked or disabled issue. Make sure that you follow each step carefully without missing anything in between. You may need to contact a professional technician if you’re still facing this issue.