Spotify is one of the most popular music streaming platforms in the world, boasting over 550 million users, including more than 220 million paying subscribers as of mid-2023. The platform offers various premium plans—individual, duo, family, and student subscriptions—that provide ad-free listening, unlimited skips, and offline playback. 

While these features are enticing, there may come a time when you decide to cancel your Spotify Premium subscription, whether for budget reasons or simply because you’ve found an alternative service.

Cancelling your Spotify Premium subscription is relatively simple, but the exact process can vary depending on how you subscribed and which plan you’re on. This blog will cover every possible scenario, breaking down the process into clear steps. 

We’ll guide you through cancelling via the account page, handling a Family or Duo plan, third-party subscriptions, and even how to cancel from an iPhone or iPad.

Why Cancel Spotify Premium?

Before diving into the steps, it’s worth exploring why someone might want to cancel Spotify Premium. According to a survey conducted by Deloitte, 43% of respondents reported subscription fatigue, indicating that many consumers feel overwhelmed by the number of subscriptions they manage monthly. Others might be switching to competitors like Apple Music, Amazon Music, or YouTube Music, which all offer similar premium services. Whatever your reason, Spotify makes cancelling straightforward—but understanding the nuances can help ensure the process is as smooth as possible.

1. Canceling Spotify Premium via the Account Page

The most straightforward way to cancel Spotify Premium is through your account page on the Spotify website. Here’s how you can do it:

• Step 1: Log in to your Spotify account on a web browser.
• Step 2: Navigate to the “Account” section by clicking on your profile picture and selecting “Account” from the drop-down menu.
• Step 3: Scroll down to the “Your Plan” section.
• Step 4: Select “Change Plan.”
• Step 5: Scroll to the “Spotify Free” option under the “Available Plans” section and click “Cancel Premium.”
• Step 6: Confirm your choice when prompted. Your account will revert to Spotify Free at the end of your current billing cycle.

This method is the most common and works for individual subscriptions. You can still enjoy the benefits of Spotify Premium until the last day of your billing period, even after initiating the cancellation.

2. Canceling Spotify Premium via the Contact Form

If for any reason you face technical difficulties while cancelling via the account page, Spotify offers a more manual method using a contact form. Here’s how to cancel Spotify Premium:

• Step 1: Visit the Spotify Support page and click on “Contact Us.”
• Step 2: Scroll down to find the Support Contact Form.
• Step 3: Select “Subscription” from the dropdown menu, then choose “Cancel Premium.”
• Step 4: Provide your account details and request cancellation in the form.

Spotify typically responds within 24-48 hours to confirm the cancellation of your Premium plan. This method is often used as a fallback if the account page route doesn’t work due to account issues or platform glitches.

3. Canceling a Family or Duo Plan

The process to cancel a Family or Duo Plan differs slightly, as these plans involve multiple users. Only the plan’s primary account holder, also known as the “Plan Manager,” can cancel the subscription. Here’s how it’s done:

• Step 1: The Plan Manager should log in to the Spotify account on a web browser.
• Step 2: Go to the “Account” page, similar to the individual plan method.
• Step 3: Scroll down to the “Your Plan” section and click “Change Plan.”
• Step 4: Scroll down to “Spotify Free” under “Available Plans” and click “Cancel Premium.”
• Step 5: Confirm the cancellation.

Once the cancellation is confirmed, all secondary members of the Family or Duo Plan will automatically lose their premium access at the end of the current billing cycle. They will revert to free accounts, which come with ads and limited skips.

4. Canceling a Spotify Premium Subscription from a Third-Party Provider

Some users subscribe to Spotify Premium through third-party services, such as mobile carriers, internet service providers, or app stores like Apple or Google Play. If your subscription is billed through one of these services, you cannot cancel directly through Spotify. Instead, follow these steps:

• Step 1: Log in to your third-party account (e.g., mobile carrier or app store).
• Step 2: Find your subscription services or the “Active Subscriptions” section.
• Step 3: Locate Spotify Premium on the list.
• Step 4: Select the cancel or unsubscribe option.
• Step 5: Follow the on-screen instructions to confirm the cancellation.

The specific steps might vary depending on the third-party provider, but most services offer a “manage subscriptions” option that allows you to cancel directly from your account.

5. Canceling Premium Autopay

Autopay ensures that your Spotify Premium subscription renews automatically each month, but if you prefer to stop this, you can disable the autopay feature without fully cancelling your subscription. Follow these steps:

• Step 1: Go to your Spotify account page via a web browser.
• Step 2: Click on “Your Plan” under the account settings.
• Step 3: Select “Manage Autopay” or “Payment Methods.”
• Step 4: From here, you can choose to remove your saved payment methods, effectively stopping future payments.
• Step 5: Confirm any changes made to your payment options.

Disabling autopay is useful if you want to ensure that Spotify does not automatically renew your subscription, but still wish to maintain premium benefits until the end of the billing cycle.

6. Canceling Spotify Premium on an iPhone or iPad

If you subscribed to Spotify Premium via Apple’s App Store, cancelling from an iPhone or iPad requires a different method. Here’s how to cancel directly from your Apple device:

• Step 1: Open the Settings app on your iPhone or iPad.
• Step 2: Tap on your Apple ID at the top of the screen.
• Step 3: Select Subscriptions from the menu.
• Step 4: Locate Spotify on the list of active subscriptions.
• Step 5: Tap on Spotify and select “Cancel Subscription.”
• Step 6: Confirm your choice when prompted.

After cancelling, your premium access will continue until the end of the billing cycle, after which you will automatically revert to the free version.

Conclusion

Cancelling Spotify Premium is a straightforward process, but it’s essential to follow the correct steps based on how you subscribed or which plan you are on. Whether you’re cancelling through the account page, dealing with third-party subscriptions, or managing family plans, Spotify offers a variety of methods to make the process easy for its users. In fact, with millions of users downgrading or switching plans annually, Spotify has streamlined the process to ensure customer satisfaction.

Remember, even after cancellation, you can continue to enjoy Spotify’s free tier. However, if you’re leaving because of subscription fatigue or exploring other services, it’s a good idea to review your subscriptions regularly. According to a 2023 study, the average consumer spends about $133 per month on various subscriptions, a cost that adds up over time. Understanding when and how to cancel helps you better manage your expenses.

FAQs

How Much Does Spotify Premium Cost? 

Spotify Premium costs $9.99/month for individuals in the U.S. Pricing may vary based on location and plan types like Family, Duo, or Student discounts.

How Do You Reactivate a Spotify Premium Account?

To reactivate Spotify Premium, log in to your account, go to “Your Plan,” and select “Get Premium” to restart your subscription with your preferred plan.

Why isn’t Spotify Letting me Cancel Premium? 

If you can’t cancel Spotify Premium, check for pending payments or log in with the correct account. You might also need to cancel through the app store if subscribed there.

Will I Get a Refund If I Cancel Spotify Premium? 

Spotify does not offer refunds for unused subscription periods after cancellation. You’ll retain Premium access until the end of your billing cycle.

How do I Cancel Spotify’s Free Trial? 

To cancel your Spotify free trial, log into your account, go to “Your Plan,” and select “Cancel Premium” before the trial ends to avoid being charged.